FAQ

What areas do you serve?

We currently serve:

  • New Jersey

  • Staten Island

  • The New York City metro area

If you are moving just outside these zones, contact us directly. In many cases, we can still accommodate your request.

What types of moves do you handle?

Madison Movers provides professional service for:

  • Residential moves (houses, apartments, condos)

  • Commercial and office relocations

  • Long-distance moves across state lines

  • Last-minute or urgent moves (subject to availability)

Do you offer packing and unpacking services?

Yes, we offer complete packing and unpacking services including:

  • Secure wrapping for fragile items

  • Organized, labeled packing for easy unpacking

  • Full unpacking and setup at your new location

It’s like snapping your fingers and having everything placed exactly where it belongs.

Do you disassemble and reassemble furniture?

Yes. We take care of:

  • Beds, bed frames, and bunk beds

  • Dining tables, desks, and shelving units

  • Sectionals and modular pieces

Our team ensures everything is reassembled properly so your furniture is ready to use.

How is pricing determined?

Our pricing is based on:

  • Distance of the move

  • Volume and size of items being moved

  • Accessibility (stairs, elevators, walk-ups)

  • Additional services such as packing or storage

We offer free, transparent estimates with no hidden fees.

How far in advance should I book my move?

To secure your preferred date, we recommend:

  • Booking 2 to 3 weeks in advance for local moves

  • Booking 4 weeks or more in advance during busy seasons (spring and summer)

We will do our best to accommodate last-minute moves based on availability.

Do you offer storage solutions?

Yes. We provide clean, secure, and monitored storage options for both short-term and long-term needs. Whether you need temporary space during a move or a longer storage solution, we can help.

What if something gets damaged during the move?

We handle all items with care, but if something is damaged:

  • Notify us immediately after the move

  • Our team will assess the issue and guide you through the claims process

  • We are committed to resolving claims quickly and fairly

Are you licensed and insured?

Yes. Madison Movers is fully licensed and insured. We follow all local, state, and federal regulations to ensure your move is handled safely and professionally.

How should I prepare for moving day?

If you’re handling your own packing:

  • Label all boxes clearly

  • Use padding for fragile items

  • Set aside a box with essentials (documents, chargers, toiletries)

If you’ve chosen our packing services, just sit back and let our team handle the rest.

Do I need to pay a deposit?

Yes. A small deposit is required to confirm your booking. This deposit is applied to your total balance and secures your spot on our moving schedule.

Still have questions?

We’re happy to help.
Call us at (888) 281-5707
Email us at info.MadisonMoversNY.com
Or visit the Contact Us page for more information.